Here are some of my favorite things that are said to me in the midst of a technological problem (all shared with love, of course!):
- But it worked last year! (or even yesterday!)
- It works for so-and-so down the hall!
- What update? I have to do those?
- I don't have a plan B!!!
The best advice I can give you as an Instructional Technology Specialist - HAVE A PLAN B! Software is constantly changing and even one update can cause your "stuff" to not work. And just because it works for Susie Q down the hall doesn't necessarily mean it's going to work for you. Different hardware. Different software. Different day. Different pants. WHO KNOWS?! :) And as much as we would love to be able to count on being "connected" 24/7, it's just not realistic. Last week a fiber optic cable was cut that nearly left us without an Internet connection. (Oh, the horror!) Luckily BISD had a secondary connection to get through the day.
If you discovered you had no Internet connection for the day, what would you do? If you were told your interactive white board had to be replaced and it could be a week, could you still teach? If your laptop were to crash, how would you continue your lessons? Do you have a plan B?!?!